Ceramic Mug

Warm-up with a nice cuppa out of this customized ceramic coffee mug. Personalize it with cool designs, photos or logos to make that “aaahhh!” moment even better. It’s BPA and Lead-free, microwave & dishwasher-safe, and made of white, durable ceramic in 11-ounce size. Thanks to the advanced printing tech, your designs come to life with incredibly vivid colors – the perfect gift for coffee, tea, and chocolate lovers.

Shipping & Returns Policy

Shipping Policy

Please review our shipping and delivery guidelines before placing an order. These terms apply to all purchases.

Order Processing & Delivery Timeline

• After delivering your Digital Portrait via email, we wait 48 hours (or for your approval, whichever comes first) before printing and shipping your physical order.
• Once printed, orders typically arrive within 2–5 business days (domestic USA) or 5–14 business days (international).

Shipping Options & Coverage

• Free Standard Tracked Shipping is offered globally, including the USA.
• Some orders may be fulfilled by third-party suppliers handling inventory and logistics.

Delivery Areas

We ship worldwide, with full coverage across the USA.

Contact for Shipping Questions

Email: support@sketchmecartoon.com
Or use our online contact form.

Returns & Refunds Policy

General Policy

• No refunds are issued for "change of mind."
• Free revisions are offered if you’re unsatisfied with your illustration.

Damaged or Defective Items

If your product arrives damaged, email support@sketchmecartoon.com within 7 days of delivery with:

1. Photos of the damaged item(s).
2. Your order number.
   We’ll arrange a free replacement.

Lost/Stolen Packages

• We’re not liable for packages marked "delivered" but lost/stolen after reaching the provided address.
• Upon request, we’ll share delivery confirmation, tracking details, and carrier information to assist your investigation.

Need Help?
Contact us at support@sketchmecartoon.com for any queries.